Start here: live in ten minutes

What SiVoice is

SiVoice is a receptionist that lives in your phone line. It answers every call, day and night, in a natural voice. It answers questions about your business, takes the caller's name and number, finds out what they want, books appointments, and sends you a message about every call.

You do not need to install anything. It runs on our side. You set it up on a web page, in plain English.

Step 1: build your receptionist

1. Go to the SiVoice homepage and type in your website address.
2. Wait about a minute. Your receptionist reads your website and learns what you do.
3. Press the call button and talk to it. Ask it what you sell or when you are open.
4. Press Create your free account. Your receptionist moves into your account with 30 free minutes.

No website? Create an account anyway, then press Create assistant under Assistants. You can type in what your business does instead.

Step 2: choose a plan

A phone number comes with every plan, so this comes before the number. Every plan starts with seven days free and you can cancel with one click. The Get live box at the top of your Overview page takes you straight there.

Solo suits one business with one phone number. Team suits a business that wants several numbers, for example one for sales and one for bookings, or several callers answered at the same time.

Step 3: pick your number

After you pay you land straight back on your receptionist with a list of numbers. Tap one. That is it. Your receptionist starts answering that number straight away.

A card then tells you what to do with the number: the easy way is to make it your business number. If you want to keep your old number too, the card shows exactly what to dial on your phone to send its calls across. We also email you the same card.

Ring your new number from your mobile. You will hear your receptionist answer. That is the best proof it works.

What happens on every call

• The caller is greeted by name if they are in your contacts and Use your contacts is switched on.
• Questions are answered from what the receptionist knows about your business.
• Before the caller goes, it takes their name and best number, asks what they want (a call back, something booked in, or to speak to someone now), and for a call back it asks the best day and time.
• You get a text and an email with those details within seconds of the call ending.
• The whole conversation is saved under Conversations, with a short summary so you do not have to read it all.