SiVoice

Help

AI receptionist help: everything explained in plain English

Short guides, in the order you will need them. No technical knowledge needed. If something is still not clear, email apps@greentec.llc and a person will help.

  1. 1 · 3 min readStart here: live in ten minutesThe three things between you and a phone that answers itself. Nothing technical.Read
  2. 2 · 5 min readYour phone numberGetting a number, using it, keeping your old one, and checking it all works.Read
  3. 3 · 4 min readTeach it about your businessWhere the receptionist gets its facts, how to add more, and how to fix a wrong answer.Read
  4. 4 · 5 min readTell it how to behaveIts job, the playbooks for your trade, and every rule written out, each one you can edit and save.Read
  5. 5 · 5 min readWhat it can do: abilitiesTransfers, messages to you, texts to callers, bookings and the rest. Each one is a switch.Read
  6. 6 · 4 min readContactsAdd people, import a list, keep notes on each caller, block a number, and let it greet regulars by name.Read
  7. 7 · 4 min readAn AI receptionist that understands strong accents: Geordie, Scouse, Scottish, Yorkshire and moreSiVoice's AI receptionist understands strong regional accents, dialect and local slang on every call, as standard, and speaks British, American, Australian or German.Read
  8. 8 · 3 min readConversations and your OverviewReading what happened on a call, finding the ones that matter, and keeping an eye on your minutes.Read
  9. 9 · 3 min readPlans, billing and cancellingWhat each plan includes, how the free trial works, extra minutes, and cancelling with one click.Read
  10. 10 · 2 min readSettings, your account and your teamWho is logged in, your business details, opening hours, call summary emails and inviting colleagues.Read
  11. 11 · 4 min readWhen something is not rightThe most common problems, the fix for each, and what to send us if you need a hand.Read
  12. 12 · 3 min readTake deposits on the callConnect your own Stripe account once; your receptionist texts callers a secure link and the money lands with you. Team and Scale plans.Read