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Not just AI. Our SI voices sound human. · Medical receptionist

Medical receptionist handed in their notice?

Hear it answer for your medical practice, right now. Every patient call answered, appointments booked, urgent calls put through, from a flat monthly price. Live today.

Try it. It's 30 seconds of your time to be blown away.

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Medical receptionist

A medical receptionist, a year

$37,230

Median full-time pay, United States, before employer costs, holiday, sick cover and recruitment

SiVoice Team plan, a year

$5,388

Every call answered, day and night, three lines, deposits, ring-backs

What you keep, a year

$31,842

Before the sick days, the holidays and the Monday-morning text

US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2024, receptionists and information clerks, median

Team plan $449 a month, the best plan· Solo from $199 · 7 days free, then monthly · cancel any time

Built on the engine behind ChatGPT's voice and billions of calls for

  • OpenAI
  • Spotify
  • Oracle
  • NVIDIA
  • Salesforce
  • Headspace
  • Coursera
  • Zocdoc
  • Axon
  • Skydio
  • Whatnot
  • Decagon
  • Retell
  • Cresta
  • micro1
  • Assort Health
  • Ultravox

The engine that answers for them answers for your receptionist.

Same lines, same clarity, same uptime. Whether you run one van or a hundred branches.

You get a brand-new phone number to share everywhere. Or link it to the number you already have. Your choice, one tap, in the dashboard.

Money-back guarantee

If your stress doesn't go down or your revenue doesn't go up in your first 30 days on a paid plan, tell us and we refund the month. No forms, no argument.

Does an AI receptionist really work? Check it yourself.

Talk to it in a minute

Paste your website below. In under a minute your receptionist is built from your own pages and you can call it in your browser, before you give us an email address.

Read every rule it follows

Nothing is hidden. In your dashboard every rule is written in plain English, and you can change any of them and hear the difference on the next call.

Watch the message land

Ring your own number after it's live. Seconds after you hang up, the summary, the caller's details and the full transcript are in your inbox, and the message is texted to your mobile.

A phone showing the receptionist ringing back after the line dropped

Try this on the demo call

Hang up on it. It rings you back.

Lose signal mid-call, or hang up by accident, and it rings you straight back and carries on where it was. No answer? It leaves a short message. Humans forget to ring back. This doesn't.

The voice

Press play. Would you know it wasn't a person?

It listens while it talks, lets callers interrupt, and answers in the time a person would. Callers can't tell the difference. Press play and hear for yourself.

What does hiring a medical receptionist really cost?

Patients hang on, then hang up

At 8am every line is busy. Patients give up, ring back later, or turn up at the desk, and the ones who needed you most are the ones who stop trying.

Confidentiality training before they take one call

A medical receptionist handles names, conditions and results. Hiring one means vetting, data protection training and supervision before they are any use on the phone.

Patients ring for results and the desk cannot say

A results call takes five minutes of searching and a clinician's sign-off. While the receptionist does that, three more calls ring out.

Three clinicians, three diaries, one person

Each consultant books differently, takes a different length of appointment and works different days. A new receptionist takes months to learn it.

What changes with an AI receptionist instead of hiring

Every patient reaches someone

Several callers at once, no hold music, appointments booked and repeat requests taken, with anything worrying passed straight to a clinician.

Appointments booked with the right clinician

It knows which clinician does what, their days and their appointment lengths, and books into the right diary or sends the request with best times.

Results and prescriptions become clean messages

It takes the patient's name, date of birth and what they need, and the clinical team gets a message rather than a shouted request across the desk.

Nothing clinical is answered on the phone

It never gives medical advice. Urgent symptoms are routed by your rule, and everything else is a message to the right person.

It happens to be AI. That is why it never calls in sick, never needs cover, and answers several callers at once. You do not need to know anything about AI to use it: paste your website, pick a voice, connect a number.

Three calls a medical receptionist takes every week

What the caller says, what SiVoice does, and what lands with you.

Private GP appointment for a visitor

“I am over from Canada and I have run out of my blood pressure tablets. Can I see a doctor tomorrow and what will it cost?”

It gives the private consultation fee from your website, explains that the doctor decides what can be prescribed, and books a 20-minute appointment at 11.20am tomorrow. It tells the caller to bring the medication box and photo ID.

A full-fee appointment booked overnight, with a note that the patient needs a repeat of an existing medication.

Blood test results chase

“I had bloods done last Tuesday and nobody has rung me. Can you tell me if they are back?”

It does not look up or read results. It takes the name, date of birth and the date of the test, and sends a message to the clinical team to ring the patient back. It tells the caller when the practice normally returns calls.

A results query logged with everything the nurse needs, and no results discussed on the phone.

Chest pain at 6pm

“My husband has had a tight chest for an hour and his arm feels heavy. Can the doctor ring him?”

It follows your red-flag rule word for word: it tells the caller to ring 999 now, and sends the message to the duty clinician at the same time with the name and number.

The caller got the right instruction in seconds, and the clinician knows what happened.

Hear it answer for your medical practice, right now.

Medical receptionist: the job description, and who does what

Copy the duties into your advert if you still want to hire. The ticks show what SiVoice takes on from day one.

DutySiVoice

Book, change and cancel appointments across several clinicians

Yes

Take repeat prescription and test-result requests as messages for the clinical team

Yes

Recognise urgent symptoms and put the caller through or give the emergency number

Yes

Register new patients and take their details

Takes the details; your team completes registration.

Yes

Scan letters, handle post and manage the waiting room

No

See exactly how it works for private clinics and gps →

Medical receptionist salary against an AI receptionist: the numbers

Median full-time pay from the national statistics office, before employer taxes, pension, holiday and sick cover, recruitment and training. Team is the best plan: three numbers, an AI receptionist per location, deposits on the call, ring-backs, several callers at once. Solo is the one-person option.

A receptionist, a yearA receptionist, a monthSiVoice Team plan, a month BestSiVoice Solo plan, a month
United Kingdom£24,678£2,057£354 · excl. tax£150
United StatesYou$37,230$3,103$449 · excl. tax$199
Deutschland€33,636€2,803€419 · excl. tax€179

Nothing against them. They're people, and people have lives. The phone doesn't.

The fee before the salary

A recruitment agency typically charges a percentage of the first year's salary, commonly 15 to 25 percent, or a daily margin on a temp.

The salary is the start

Add employer's National Insurance or payroll tax, pension, training, and the cost of covering the desk when they're away.

Off sick

UK workers lost an average of 4.4 days each to sickness in 2024, says the ONS. The phone does not get the memo.

On holiday

28 days a year in the UK, and you pay for every one of them. Who answers while they're on the beach?

At lunch

One o'clock sharp, which is when the phone is busiest.

Evenings and weekends

Not on the rota. That is when customers finally have a minute to ring.

Monday morning, the text

Can't make it today. The desk is empty and the week starts on the back foot.

Two calls at once

One person answers one call. The second one is voicemail, however good they are.

Hands in their notice

Just as they finally know the job. Back to the advert, the gap and the training.

SiVoice: none of the above. Every call answered, day and night, from $449 a month on the Team plan.

Compare all plans →

Sickness figure: ONS, Sickness absence in the UK labour market, 2023 and 2024. Agency fees vary; check the agency's own terms.

Why not voicemail, an answering service or another receptionist?

Each of them answers part of the problem. Only one answers every call, knows your business and costs less than a day of a receptionist's time.

VoicemailAnswering serviceAnother receptionistSiVoice
Answers every call, day and night
Knows your services, prices and locations
Books into your diary and takes complete details
Follows your rules word for word, every call
Several callers at once, no engaged tone
Live the same day, nothing to install

Medical receptionist questions, answered

Updated November 2026

How much does a medical receptionist cost?

Full-time receptionists earn a median of about £24,678 a year in the UK and $37,230 in the US before employer costs, holiday and sick cover. SiVoice Solo is £150 or $199 a month, Team £354 or $449 with three lines, and both answer several patients at once.

Is it safe for patient calls?

It never gives medical advice. It answers from your own information, books appointments, takes messages and puts urgent calls through. Your data is yours alone, every call is deletable by you, and the privacy policy covers the lot.

Is this instead of a receptionist, or as well as one?

Either. Some businesses use SiVoice instead of hiring, some use it to take the phone off a receptionist who is already run off their feet, and some use it to cover the gap while they recruit. It answers the phone; a person still greets whoever walks in.

How quickly can it start?

Paste your website and it is built in 30 seconds. You can talk to it in your browser straight away, before you give us an email address. Connecting a phone number takes a few more minutes, and it is answering the same day.

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