Hiring for the phone?
Not just AI. Our SI voices sound human. · Optician receptionist

Eye tests booked, phone unanswered?

Hear it answer for your optical practice, right now. Every call answered, tests and consultations booked, deposits taken, from a flat monthly price. Live today.

Try it. It's 30 seconds of your time to be blown away.

Free to try · No card · No account · No salesperson will ever call you

Optician receptionist

A optician receptionist, a year

$37,230

Median full-time pay, United States, before employer costs, holiday, sick cover and recruitment

SiVoice Team plan, a year

$5,388

Every call answered, day and night, three lines, deposits, ring-backs

What you keep, a year

$31,842

Before the sick days, the holidays and the Monday-morning text

US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2024, receptionists and information clerks, median

Team plan $449 a month, the best plan· Solo from $199 · 7 days free, then monthly · cancel any time

Built on the engine behind ChatGPT's voice and billions of calls for

  • OpenAI
  • Spotify
  • Oracle
  • NVIDIA
  • Salesforce
  • Headspace
  • Coursera
  • Zocdoc
  • Axon
  • Skydio
  • Whatnot
  • Decagon
  • Retell
  • Cresta
  • micro1
  • Assort Health
  • Ultravox

The engine that answers for them answers for your receptionist.

Same lines, same clarity, same uptime. Whether you run one van or a hundred branches.

You get a brand-new phone number to share everywhere. Or link it to the number you already have. Your choice, one tap, in the dashboard.

Money-back guarantee

If your stress doesn't go down or your revenue doesn't go up in your first 30 days on a paid plan, tell us and we refund the month. No forms, no argument.

Does an AI receptionist really work? Check it yourself.

Talk to it in a minute

Paste your website below. In under a minute your receptionist is built from your own pages and you can call it in your browser, before you give us an email address.

Read every rule it follows

Nothing is hidden. In your dashboard every rule is written in plain English, and you can change any of them and hear the difference on the next call.

Watch the message land

Ring your own number after it's live. Seconds after you hang up, the summary, the caller's details and the full transcript are in your inbox, and the message is texted to your mobile.

A phone showing the receptionist ringing back after the line dropped

Try this on the demo call

Hang up on it. It rings you back.

Lose signal mid-call, or hang up by accident, and it rings you straight back and carries on where it was. No answer? It leaves a short message. Humans forget to ring back. This doesn't.

The voice

Press play. Would you know it wasn't a person?

It listens while it talks, lets callers interrupt, and answers in the time a person would. Callers can't tell the difference. Press play and hear for yourself.

What does hiring a optician receptionist really cost?

The surgery enquiry that rang during a test

A caller weighing up laser surgery is worth a great deal to the clinic. They rang during an eye test, and nobody picked up.

An optical receptionist must know frames, lenses and clinical

They pre-screen, handle collections, explain lens options and book tests. The ones who can do all of it are dispensing assistants, and cost more.

Collections and repairs tie up the phone

Are my glasses ready, can you fix this arm, has my lens order come. Each call is a trip to the shelf while the test booking rings out.

Saturday is the busiest day and the thinnest rota

Families come in on Saturday. One receptionist is doing the desk, the pre-screen and the phone, and the phone loses.

What changes with an AI receptionist instead of hiring

Surgery dates secured with a deposit

It explains treatments and finance from your website, books the consultation, and takes the deposit by text.

Eye tests booked by type and length

A full test, a contact lens check, a child's first test, each with the right length of slot and the right optometrist, into the connected calendar.

Repairs and adjustments as messages

A snapped arm, a loose screw, a nose pad gone. It takes the patient's name and the problem, and the dispensing team gets a message rather than a queue at the counter.

Overdue recalls answered when they ring

A patient who has had a reminder rings to book. It finds the right slot, books it, and texts the time.

It happens to be AI. That is why it never calls in sick, never needs cover, and answers several callers at once. You do not need to know anything about AI to use it: paste your website, pick a voice, connect a number.

Three calls an optician receptionist takes every week

What the caller says, what SiVoice does, and what lands with you.

Child's first eye test

“My son is six and the school has said he is squinting at the board. Can you test children?”

It explains from your site that you test children and what the test costs or whether it is free, exactly as written, and books a 30-minute slot after school on Wednesday. It tells the parent to bring any glasses already worn.

A family booked on a Saturday without the desk stopping.

Lost a lens on holiday

“I am on holiday and I have lost a contact lens. Can you send me some to the hotel?”

It takes the patient's name, the prescription if known, and the hotel address, and sends a message to the contact lens team. It explains the postage policy as written.

An urgent lens order captured on a Saturday evening.

Are my varifocals ready

“I ordered varifocals two weeks ago. Are they in yet?”

It takes the name and the order date, sends a message to the dispensing team to check the shelf and ring the patient back, and gives the usual turnaround from your site.

A collection query handled in seconds, with the team ringing when the answer is known.

Hear it answer for your optical practice, right now.

Optician receptionist: the job description, and who does what

Copy the duties into your advert if you still want to hire. The ticks show what SiVoice takes on from day one.

DutySiVoice

Book eye tests, contact lens checks and consultations

Yes

Explain treatments, prices and finance from the clinic's own information

Yes

Take deposits for consultations and surgery dates

Team plan.

Yes

Handle collection and repair queries as messages

Yes

Pre-screening, frames and dispensing at the desk

No

See exactly how it works for eye clinics →

Optician receptionist salary against an AI receptionist: the numbers

Median full-time pay from the national statistics office, before employer taxes, pension, holiday and sick cover, recruitment and training. Team is the best plan: three numbers, an AI receptionist per location, deposits on the call, ring-backs, several callers at once. Solo is the one-person option.

A receptionist, a yearA receptionist, a monthSiVoice Team plan, a month BestSiVoice Solo plan, a month
United Kingdom£24,678£2,057£354 · excl. tax£150
United StatesYou$37,230$3,103$449 · excl. tax$199
Deutschland€33,636€2,803€419 · excl. tax€179

Nothing against them. They're people, and people have lives. The phone doesn't.

The fee before the salary

A recruitment agency typically charges a percentage of the first year's salary, commonly 15 to 25 percent, or a daily margin on a temp.

The salary is the start

Add employer's National Insurance or payroll tax, pension, training, and the cost of covering the desk when they're away.

Off sick

UK workers lost an average of 4.4 days each to sickness in 2024, says the ONS. The phone does not get the memo.

On holiday

28 days a year in the UK, and you pay for every one of them. Who answers while they're on the beach?

At lunch

One o'clock sharp, which is when the phone is busiest.

Evenings and weekends

Not on the rota. That is when customers finally have a minute to ring.

Monday morning, the text

Can't make it today. The desk is empty and the week starts on the back foot.

Two calls at once

One person answers one call. The second one is voicemail, however good they are.

Hands in their notice

Just as they finally know the job. Back to the advert, the gap and the training.

SiVoice: none of the above. Every call answered, day and night, from $449 a month on the Team plan.

Compare all plans →

Sickness figure: ONS, Sickness absence in the UK labour market, 2023 and 2024. Agency fees vary; check the agency's own terms.

Why not voicemail, an answering service or another receptionist?

Each of them answers part of the problem. Only one answers every call, knows your business and costs less than a day of a receptionist's time.

VoicemailAnswering serviceAnother receptionistSiVoice
Answers every call, day and night
Knows your services, prices and locations
Books into your diary and takes complete details
Follows your rules word for word, every call
Several callers at once, no engaged tone
Live the same day, nothing to install

Optician receptionist questions, answered

Updated November 2026

We have several clinics. Can one line cover all of them?

Each location gets its own receptionist on its own number on the Team plan, each knowing that clinic's address, hours and diary, so callers are never given the wrong site.

Is this instead of a receptionist, or as well as one?

Either. Some businesses use SiVoice instead of hiring, some use it to take the phone off a receptionist who is already run off their feet, and some use it to cover the gap while they recruit. It answers the phone; a person still greets whoever walks in.

How quickly can it start?

Paste your website and it is built in 30 seconds. You can talk to it in your browser straight away, before you give us an email address. Connecting a phone number takes a few more minutes, and it is answering the same day.

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