Back locked picking up a toddler
“I bent down to pick up my two-year-old and my lower back went. I am stuck leaning to one side and I cannot straighten up.”
It asks your red flag questions first: any numbness between the legs, any change in bladder or bowel control. If either is a yes it follows your urgent rule. Otherwise it offers a same-day new patient slot at 12.15, reads your new patient exam price and what it includes, and mentions that X-rays are not taken on site.
A same-day booking and a text with the red flag answers, so you know what you are walking into.

