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Not just AI. Our SI voices sound human. · Eye clinic receptionist

Patient coordinator off, surgery enquiries ringing out?

Hear it answer for your eye clinic, right now. Every enquiry answered, consultations booked, deposits taken, the right coordinator told, across every clinic, from a flat monthly price. Live today.

Try it. It's 30 seconds of your time to be blown away.

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Eye clinic receptionist

A eye clinic receptionist, a year

$37,230

Median full-time pay, United States, before employer costs, holiday, sick cover and recruitment

SiVoice Team plan, a year

$5,388

Every call answered, day and night, three lines, deposits, ring-backs

What you keep, a year

$31,842

Before the sick days, the holidays and the Monday-morning text

US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2024, receptionists and information clerks, median

Team plan $449 a month, the best plan· Solo from $199 · 7 days free, then monthly · cancel any time

Built on the engine behind ChatGPT's voice and billions of calls for

  • OpenAI
  • Spotify
  • Oracle
  • NVIDIA
  • Salesforce
  • Headspace
  • Coursera
  • Zocdoc
  • Axon
  • Skydio
  • Whatnot
  • Decagon
  • Retell
  • Cresta
  • micro1
  • Assort Health
  • Ultravox

The engine that answers for them answers for your receptionist.

Same lines, same clarity, same uptime. Whether you run one van or a hundred branches.

You get a brand-new phone number to share everywhere. Or link it to the number you already have. Your choice, one tap, in the dashboard.

Money-back guarantee

If your stress doesn't go down or your revenue doesn't go up in your first 30 days on a paid plan, tell us and we refund the month. No forms, no argument.

Does an AI receptionist really work? Check it yourself.

Talk to it in a minute

Paste your website below. In under a minute your receptionist is built from your own pages and you can call it in your browser, before you give us an email address.

Read every rule it follows

Nothing is hidden. In your dashboard every rule is written in plain English, and you can change any of them and hear the difference on the next call.

Watch the message land

Ring your own number after it's live. Seconds after you hang up, the summary, the caller's details and the full transcript are in your inbox, and the message is texted to your mobile.

A phone showing the receptionist ringing back after the line dropped

Try this on the demo call

Hang up on it. It rings you back.

Lose signal mid-call, or hang up by accident, and it rings you straight back and carries on where it was. No answer? It leaves a short message. Humans forget to ring back. This doesn't.

The voice

Press play. Would you know it wasn't a person?

It listens while it talks, lets callers interrupt, and answers in the time a person would. Callers can't tell the difference. Press play and hear for yourself.

What does hiring a eye clinic receptionist really cost?

The most valuable call in healthcare, missed during an eye test

Someone weighing up laser eye surgery or lens replacement rings once, usually in the evening after the ads. If the clinic does not answer, the clinic that did gets the surgery.

Coordinators who can sell surgery are rare

They have to explain laser, lens replacement and finance without promising anything, and end the call with a consultation booked. People who can do that are usually already in a sales job.

The evening enquiry nobody is there for

Your adverts run in the evening and people ring after work. The coordinator went home at half five, and the voicemail is the last the clinic hears of them.

Three clinics, one coordinator, one phone

A caller for the Manchester clinic gets the Leeds diary, or a hold tone. Covering several sites with one person means one of them is always unanswered.

What changes with an AI receptionist instead of hiring

Consultations booked and held with a deposit

It explains treatments, suitability and finance from your website, books the consultation at the nearest clinic, and takes a deposit by text so the date is held.

Consultations booked at the nearest clinic

It asks where the caller lives, picks the right clinic, offers the free slots and books the suitability check, with the address and parking in a text.

Surgery dates held with a deposit

When a patient decides, it texts a secure link and the deposit lands in your account while they are still on the call. Team plan.

Post-op calls sorted by your rule

A worry after surgery is passed to the clinical team the way you say, with the patient's name and the operation date. The receptionist answers nothing clinical.

It happens to be AI. That is why it never calls in sick, never needs cover, and answers several callers at once. You do not need to know anything about AI to use it: paste your website, pick a voice, connect a number.

Three calls an eye clinic receptionist takes every week

What the caller says, what SiVoice does, and what lands with you.

Laser enquiry after the advert

“I saw your advert. I am minus four and I wear contacts. Am I suitable and what does it cost?”

It explains that suitability is decided at a free consultation, gives the from price and the finance options exactly as written on your site, and asks which clinic is nearest. It offers Tuesday evening or Saturday morning and books the consultation. It texts the address and what to bring.

A consultation in the diary at 8.40pm on a Wednesday, with the caller's name, number and prescription in the notes.

Cataract patient's daughter

“My mum is 82 and the NHS wait is a year. How fast could you see her, and can I pay for her?”

It explains the private pathway from your site, checks the next available cataract assessment, and books it with the daughter's number as the contact. It notes that the patient will need someone to drive her home.

An assessment booked within the week, and a message to the coordinator that payment will come from a relative.

Day three after surgery

“I had lens replacement on Monday and my left eye is more blurry today than yesterday. Is that normal?”

It does not answer the clinical question. It takes the patient's name, operation date and symptoms, and follows your post-op rule: through to the duty nurse, or after hours the clinical emergency number, with the message sent at the same time.

The nurse has the details before she picks up, and nothing was said to the patient that the clinic would not say.

Hear it answer for your eye clinic, right now.

Eye clinic receptionist: the job description, and who does what

Copy the duties into your advert if you still want to hire. The ticks show what SiVoice takes on from day one.

DutySiVoice

Answer surgery enquiries: laser, lens replacement, cataract, and explain suitability and next steps from your own information

Yes

Book free consultations and suitability checks at the right clinic

Yes

Give 'from' prices and finance options exactly as written, never more

Yes

Take deposits that secure surgery dates

Team plan.

Yes

Match callers to the nearest clinic and give its address, hours and parking

One receptionist per location on Team.

Yes

Handle post-op worries: reassure, and pass anything clinical straight to the team

Yes

Pre-op paperwork, scans and chair-side support

No

See exactly how it works for eye clinics →

Eye clinic receptionist salary against an AI receptionist: the numbers

Median full-time pay from the national statistics office, before employer taxes, pension, holiday and sick cover, recruitment and training. Team is the best plan: three numbers, an AI receptionist per location, deposits on the call, ring-backs, several callers at once. Solo is the one-person option.

A receptionist, a yearA receptionist, a monthSiVoice Team plan, a month BestSiVoice Solo plan, a month
United Kingdom£24,678£2,057£354 · excl. tax£150
United StatesYou$37,230$3,103$449 · excl. tax$199
Deutschland€33,636€2,803€419 · excl. tax€179

Nothing against them. They're people, and people have lives. The phone doesn't.

The fee before the salary

A recruitment agency typically charges a percentage of the first year's salary, commonly 15 to 25 percent, or a daily margin on a temp.

The salary is the start

Add employer's National Insurance or payroll tax, pension, training, and the cost of covering the desk when they're away.

Off sick

UK workers lost an average of 4.4 days each to sickness in 2024, says the ONS. The phone does not get the memo.

On holiday

28 days a year in the UK, and you pay for every one of them. Who answers while they're on the beach?

At lunch

One o'clock sharp, which is when the phone is busiest.

Evenings and weekends

Not on the rota. That is when customers finally have a minute to ring.

Monday morning, the text

Can't make it today. The desk is empty and the week starts on the back foot.

Two calls at once

One person answers one call. The second one is voicemail, however good they are.

Hands in their notice

Just as they finally know the job. Back to the advert, the gap and the training.

SiVoice: none of the above. Every call answered, day and night, from $449 a month on the Team plan.

Compare all plans →

Sickness figure: ONS, Sickness absence in the UK labour market, 2023 and 2024. Agency fees vary; check the agency's own terms.

Why not voicemail, an answering service or another receptionist?

Each of them answers part of the problem. Only one answers every call, knows your business and costs less than a day of a receptionist's time.

VoicemailAnswering serviceAnother receptionistSiVoice
Answers every call, day and night
Knows your services, prices and locations
Books into your diary and takes complete details
Follows your rules word for word, every call
Several callers at once, no engaged tone
Live the same day, nothing to install

Eye clinic receptionist questions, answered

Updated November 2026

How much does an eye clinic patient coordinator cost?

Full-time receptionists earn a median of about £24,678 a year in the UK and $37,230 in the US, before employer taxes, pension, holiday and sick cover, recruitment and training, and coordinators in surgical clinics are often paid above that. SiVoice Team is £354 or $449 a month for three clinics' lines, deposits and ring-backs.

Can it handle a nervous caller weighing up surgery?

Yes. It is calm and unhurried, answers from your own information, never pressures, and makes sure the call ends with a consultation booked or a firm call-back with the patient coordinator, rather than 'ring back later'.

We have several clinics. Does it know which is which?

On the Team plan each clinic gets its own receptionist on its own local number, knowing that clinic's address, hours and diary, and a caller who rings the wrong one is given the right number or put through.

Is this instead of a receptionist, or as well as one?

Either. Some businesses use SiVoice instead of hiring, some use it to take the phone off a receptionist who is already run off their feet, and some use it to cover the gap while they recruit. It answers the phone; a person still greets whoever walks in.

How quickly can it start?

Paste your website and it is built in 30 seconds. You can talk to it in your browser straight away, before you give us an email address. Connecting a phone number takes a few more minutes, and it is answering the same day.

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